American Airlines resumes pre-Christmas flights after technical problem
American Airlines has resumed flights after suspending its services for about an hour on Tuesday due to a technical problem that affected the systems needed to get its planes off the ground.
The nationwide suspension was canceled shortly before 13:00 GMT, according to the Federal Aviation Administration (FAA).
The disruption occurred during one of the busiest travel days of the year as commuters made the journey on Christmas Eve.
In a statement, the airline said that “a vendor technical problem” was the cause of the problem and that “all hands are on the table” to minimize further disruption.
“We sincerely apologize to our customers for the inconvenience this morning,” the airline said.
“It’s all hands on deck as our team works hard to get customers where they need to go as quickly as possible.”
Departure boards at major US airports still show delays of up to two hours for some flights as the airline recovers from the nationwide issue, but real-time tracking website Flightradar24 shows flights departing and returning from many US destinations and airports. they move in time.
Passengers reported on social media that they were stuck on the tarmac or at the gates as flights were disrupted due to the delay.
Other passengers were also told to get off their planes.
In a video posted on X by a CBS reporter in Fort Lauderdale, Florida, a gate agent announced that a flight to Philadelphia was about to begin boarding.
“The system is slowly coming back up,” announced the agent at the gate.
In July, American Airlines, among other major carriers, scheduled flights throughout the US due to communication problems caused by IT crashes around the world.
That failure – which also affected banks and emergency services – was caused by a flawed software update from cybersecurity firm Crowdstrike.
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