BambooHR Launches Asking BambooHR, an AI-Powered Tool for Rapid Employee Responses
BambooHR, the leading cloud-based HR platform, announced the launch of Ask BambooHR, an AI-powered chat interface designed to provide quick answers to employee questions.
This new feature, introduced during the BambooHR Customer Day, allows HR professionals to save time by reducing repetitive questions, enabling HR teams to focus on strategic activities that drive organizational growth.
Ask BambooHR helps employees access HR information quickly and easily within the BambooHR platform, answering questions related to PTO, benefits, organizational contacts, company policies, and more.
“Before we started using Ask BambooHR, employees asked me many of the same questions. It was taking a lot of time for us all,” said Melissa Elsner, HR Director at Childcare Worldwide. “Now, [Ask BambooHR] good for everyone; It’s really easy to use and quickly allows me and my staff to get the answers we need. It frees me up to focus on the more important, strategic work of HR. “
Alan Whitaker, Head of AI at BambooHR, emphasized the importance of Ask BambooHR in simplifying HR tasks.
“Our AI engine provides fast, accurate responses directly from and including the source, creating significant relief and time savings for HR professionals,” Whitaker said. “We are committed to using AI responsibly to help free people from doing good work while making the security of customer data our top priority.”
Important features of Ask BambooHR
- 24/7 Fast Responses: Employees can access accurate HR information at any time, reducing frustration and saving time.
- Improved HR Performance: By automatically responding to common questions, HR teams can devote more time to culture building and talent development.
- Written Answers with Quotes: Employees receive answers with a source citation, allowing them to verify information quickly and confidently.
More Customer Day Announcements
In addition to Ask BambooHR, BambooHR has introduced several new platform enhancements:
- User Interface Update: Redesigned interface to improve ease of use.
- Compensation Benchmarking: New tools to compare employee pay to industry standards.
- eNPS and Demographic Benchmarking: Metrics to track organizational development in areas such as employee engagement, age, gender, and profitability.
- Custom Report Builder: Allows personal data fields.
- Advanced Payment Features: Includes project-based pay rates, shift differentials, and wage splits.
- Features of an Advanced Applicant Tracking System (ATS).: Includes non-qualifying questions and a workflow for tracking interview stages.
- Working Documents: Tools to track 1:1 engagement between managers and employees.
- Time Tracking Tools: New employee check-in and check-out options, including a portable time clock and iPad app.
Ask BambooHR is now available to all BambooHR customers on Core and Pro Plans.