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Amazon Asks Its Employees To Use Cedric Instead Of ChatGPT

Amazon doesn’t want its employees to talk to any other AI chatbot – except Cedric.

A Tuesday report from Business Insider revealed that Amazon has a new in-house AI bot called Cedric that allows employees to securely answer their questions and create document summaries — without ChatGPT. Amazon drew this comparison in a leaked internal document, saying that Cedric is “safer than ChatGPT” and that the tool aims to increase productivity.

Amazon’s warning about third-party chatbots is not new. In a January 2023 document, Amazon’s attorney warned employees against sharing Amazon’s confidential code or information with ChatGPT and wrote that there have been incidents where ChatGPT’s exits have been associated with internal data.

Amazon is joining companies like Accenture and Edelman in creating custom AI tools for employees.

Related: Amazon CEO Authorizes Employees to Work in the Office 5 Days a Week From January: ‘Strengthening Our Culture Remains Most Important’

Amazon also plans to incorporate AI into other parts of its business. Amazon Web Services CEO Matt Garman told employees in August that in the next two years, “a lot of developers may not be coding” because AI will fill the gaps.

He said software engineers will be tasked more with inventing and thinking about customer needs than coding.

In the second quarter of 2024, Amazon had more than 1.5 million employees.

Related: Amazon Is Reportedly Tracking ‘Coffee Badging’ Employees And Their Actual Office Hours


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