Daisythe AI-powered virtual grandma developed by Virgin Media’s O2, is revolutionizing the fight against phone scams by wasting the time of fraudsters while protecting potential victims. Designed to mimic a modest, slightly forgetful older woman, Daisy engages the con artists in long-winded conversations, thwarting their plans. His advanced natural language processing and humor-filled nature turn the tables on vulnerable diners, especially seniors.
As noted by Forbes, in the case Daisy was able to keep the scammer on the line for more than an hour, directing the conversation to issues about her cats, family matters, and repeated questions. In the end, the cheater was audibly frustrated, seeing that they had been defeated by the AI. This method is not the only one you are wasting the time of scammers but it also hampers their effectiveness, reducing the number of potential victims they can target.
Developed in collaboration with scam hunting expert Jim Browning, Daisy’s key features include:
- Practical Conversations: Improved AI enables Daisy to respond more convincingly to cheaters’ texts.
- Scripted Detours: Redirects calls to funny anecdotes and repeat requests, keeping scammers engaged.
- An unshakeable calm: Daisy’s positive demeanor lends itself to fear-driven tactics often used by con artists.
Phone scams, which often use fear and confusion, target seniors the wrong way. Daisy’s calm insistence thwarts these tactics, making each call a fate for the scammers. While his efforts may not completely solve fraud, they represent a step forward in developing anti-fraud technology.
Daisy’s success demonstrates the power of AI in preventing fraud, bringing both justice and satisfaction to those affected by fraud. By giving fraudsters an awkward but fruitless encounter, Daisy highlights how technology can protect the vulnerable and turn back fraudulent activity.
Filed . Learn more about AI (Artificial Intelligence).
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