A new Apple repair program will fix the iPhone 14 Plus rear camera problem for free

Apple has determined that a “very small percentage” of iPhone 14 Plus models have rear camera issues, and has launched a free repair service program. If your phone doesn’t show a preview when you use its rear camera, you may be eligible to have your phone repaired at no charge — you can contact Apple for a refund if you’ve already paid for the repair. The affected devices were manufactured between April 10, 2023 and April 28, 2024, about half a year after the model began shipping in 2022.

You can check the product number of your device on the official repair program page to know if your device is covered. To get it repaired, you can bring your phone to an Apple Authorized Service Provider or an Apple retail store after making an appointment. You can also contact Apple Support if you want to send your device to a repair center. The program covers repairs on all eligible phones for three years after the original date of purchase, so you may want to keep it in mind if your unit starts showing problems in the future. Apple says it may “restrict or limit repairs” at the original point of purchase, though, so you’ll have to check with the company to buy your iPhone while traveling outside your country.